We are sorry about this inconvenience! We monitor our store as often as we can for any issues, but sometimes glitches and mistakes slip through the cracks. If you are […]
FAQ Category: Testkit FAQs
I have a testkit, but I’ve run out of supplies. How can I get more?
We’re glad to hear that you’ve been using up the supplies in your kit – that means that you are a super-tester! If you are looking for a re-stock, we […]
How long will the supplies in my testkit last?
The answer depends on how often you use your kit! While our official schedule involves testing once per month, some of our testers decide to go out weekly. If you […]
Can I get a discount if I’m planning on buying several testkits?
Yes! We offer a bulk discount of 5% off when you order 10 or more of our Freshwater Explorer testkits or Compact Freshwater testkits, and 10% off when you order […]
How accurate is the equipment in your testkits?
Every item in our testkits has been carefully researched. We’ve compared them to other available items on the market to make sure we have the most reliable and user friendly […]